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Fixed: Can't Import Photos from iPhone to Mac (2021)

author Carrie Murray
date Tuesday, October 19, 2021

When the Photos app on Mac won't transfer your iPhone photos, try to get FonePaw iOS Transfer, which can import photos, movies, music, books, contacts, etc. from iPhone to Mac and vice versa without hassle.

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Importing iPhone photos to Mac is easy most of the time. You use a USB cable to plug your iPhone into the Mac computer, then open the Photos app on Mac, find your iPhone and click Import to get the iPhone photos on Mac. Pretty easy. However, sometimes you just can't import photos from iPhone to Mac.

It could be that not all photos can be imported from iPhone to Mac , only a small fraction of the photos can be imported. Also, sometimes, the Photos app on Mac won't even recognize your iPhone. What’s worse is that although your iPhone can't be recognized, the Photos app may get stuck at importing photos.

This post will show you why you can't import photos from iPhone and what to do to fix the issue that photos won't import from iPhone to Mac.

Import iPhone Photos to Mac

Why Can't I Import Photos from iPhone to Mac?

The problem that iPhone photos can’t be imported to Mac is usually caused by 3 possible reasons.

Reason 1: Connection Problem

The first possible reason could be that your Mac can't recognize the connected iPhone. The connection issue can be caused by a faulty cable or a system glitch.

Reason 2: iPhone Have Turned on “Optimize iPhone Storage” in iCloud

If you have iCloud Photo Library turned on and "Optimize iPhone Storage" option enabled on your iPhone, this is the most likely reason why iPhoto or Photos app won't import all your iPhone photos.

When the 2 iCloud options are enabled on your iPhone, your iPhone photos are stored in iCloud while a smaller preview of the photos are saving on the iPhone storage for you to view them from the phone. That's why you can't import the photos to Mac via a USB connection, as the photos are not actually stored in your iPhone storage.

Optimize iPhone Storage

Reason 3: Adding a Large Number of Photos to Mac at a Time

Moreover, if you are importing a lot of photos, say 1000 photos, from iPhone to Mac at one time, the Photos app may get stuck in importing.

How to Fix Photos not Importing from iPhone to Mac

If you can't import photos from iPhone to Mac because of the above reasons, you can try to fix the problem with the following methods.

Fix 1: Restart iPhone and Mac

Restarting is usually the most effective way to deal with small glitches on the devices. Try to restart your iPhone and Mac if the Photos app gets stuck at importing photos on Mac, and then try moving photos again.

Fix 2: Reset iPhone Location & Privacy

If your iPhone can’t be recognized and add photos to your Mac computer, the problem may be due to Reason 1, which is connection error caused by the location and privacy settings.

To fix it, go to Settings > General > Reset/ Transfer or Reset iPhone> Reset Location & Privacy on your iPhone. After that, re-plug your iPhone to Mac and tap Trust on iPhone when you see the Trust the Mac alert.

Reset Location & Privacy

Fix 3: Upload a Small Fraction of Photos to Mac at One Time

If your photos cannot import problem is because you upload too many photos, for example, hundreds of photos at a time. A viable solution is to select a fraction of photos to import to Mac each time so that it is easier for the Photos app to handle the importing task. However, it may not be a perfect choice when you want to move a large number of photos, so you can also consider using a third-party tool to help (Fix 6).

Fix 4: Turn off iCloud Photo Library

The fix to importing problem caused by Reason 2 (you have turned on “Optimize iPhone Storage”) is also clear. You can try these two ways:

One way is to change the iCloud settings on your iPhone. Go to Settings > Apple ID > iCloud > Photos > iCloud Photos Library to turn it off.

If you don't want to turn it off, another way is to turn on iCloud Photo Library from System Preference >iCloud on Mac, so that the iPhone photos can be synced to Mac via iCloud, and you have no need to upload the iPhone photos manually.

Fix 5: Transfer iPhone Photos to Mac Wirelessly (by Airdrop or Mail)

Here is also a quick way to solve the connection or stuck problem, which is to send your iPhone photos to Mac using the wireless methods, such as Airdrop and Mail.

STEP 1. Go to Settings > Bluetooth to turn on the Bluetooth on your iPhone.

STEP 2. Open the Photos app and select the photos you want to import to Mac.

STEP 3. Click the Share button at the left bottom and then choose Airdrop.

STEP 4. Choose your Mac to transfer the photos to. If your Mac device doesn’t appear, double check the Bluetooth settings.

STEP 5. Wait for your photos imported from iPhone to Mac.

Transfer iPhone Photos by Airdrop

tips Tips:
  • You can also try to send photos by Mail if you Airdrop doesn’t work, which follows the similar steps and does not require the Bluetooth function.

Fix 6: Import Photos from iPhone to Mac with a Third-Party Tool (Recommended)

All the methods mentioned above are fixes that you need to troubleshoot first and then import photos to Mac manually. Unluckily, there are still possibilities that you have no idea what the problem is, or you think adding photos in a small portion at a time is time consuming. In this case, using a powerful third-party tool to transfer photos can be a good choice because it can help you move photos between iPhone and Mac quickly and easily.

FonePaw iOS Transfer is an expert at transferring photos, videos, music, movies, contacts, etc. from iPhone to Mac via USB. As a dedicated iOS data transfer tool, it can also move data among iPhone, iPad, iPod Touch freely after you have connected the iOS devices to the program on a computer. Most importantly, it makes data transfer between iPhone and Mac as easy as drag-and-drop.

Here is how the FonePaw iOS Transfer works to import iPhone photos to Mac.

STEP 1. Install and run the FonePaw tool on Mac.

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STEP 2. Plug your iPhone into Mac.

Plug iPhone to Mac

STEP 3. Click Photos and select the photos on your iPhone.

Transfer iPhone Photos

STEP 4. Click Export to Mac to copy them to your Mac.

Export Photos to Mac

You can also click Toolbox > Device to PC to import all photos from iPhone to Mac in one click.

Device to PC

That’s all about the fixes to the problem your iPhone photos can’t import to Mac. Hope the solutions listed can help you. Compared to the common fixes, iOS Transfer can be a better method when you want to import a large number of photos from your iPhone to Mac, and can keep you from encountering problems that are hard to figure out. Why not have a try if you want the transferring to go more smoothly?