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FAQ: Get the register network error and fail to register software, what should I do?

author Emily Watson
date Thursday, March 10, 2022

Various reasons like bad/no network connection, restricted web server and more will cause the register network error. If you are facing the same situation and fail to register the software, you can check solutions or tips below to fix the issue.

# 1. Check the firewall settings

Regularly, you are not allowed to visit our web server due to the firewall setting. In that case, you can add "reg.aiseesoft.com" to your firewall. The network port is "443" and protocol is "https".

Steps to turn off firewall or adjust firewall settings:

Step 1. Open "Control Center" and choose "Network and Internet".

Step 2. Click on "Windows Firewall" on the bottom-left corner when you enter the "Network and Sharing Center".

Network and Internet

Step 3. Click on "Turn Windows Firewall on or off" on the left control.

Turn Windows Firewall On or Off

Step 4. When you enter "Customize Settings" window, you can choose to turn off firewall or do other settings.

Turn Off Firewall

# 2. Check the network connection

Sometimes, if you are in a poor or no network connection, you will get the register network error. Here you can put your device in a good network and try again.

# 3. Uninstall the software and then reinstall it

This should be the quickest method to solve the issue.

# 4. Turn off the VPN

With the methods above, you can easily fix the register network error. Please contact customer service if you still fail to register the software.