1. Do I need to keep iTunes installed on my PC when using DoTrans?
Please make sure iTunes is installed on your computer and keep it in the latest version when using this program. It needs certain data from iTunes, although iTunes should not be launched when our program is running. If you uninstall iTunes from your PC, your iOS device won't be recognized by our program so iTunes is necessary to make your iDevice detected.
2. Why my iPhone/iPad is connected but cannot be detected by the program?