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Fixed: iPhone/iPad Bricked During iOS 10 OTA Update

By Carrie Murray, Wednesday, June 07, 2017

iOS 10 is officially released today and many users have jumped into the update. Unfortunately, some of them end up with a bricked iPhone or iPad. The problem happens when users are trying to get iOS 10 update on their devices over OTA (over-the-air software) update, they suddenly see the black screen prompting them to connect iTunes.

Bricked iPhone During iOS 10 Update

Multiple iPad and iPhone models have been affected by the problem. 9.7-inch iPad Pro is made up of the large part of the bricked iPad devices, and the model had been reported software update trouble in the past. And other models include the iPhone 6s, iPhone 6, and iPhone SE.

So what should we do to fix the bricked iPhone/iPad? Currently, the only known method is to connect your iDevice to iTunes on your Win/Mac computer. Here is the detailed information:

  1. After connecting, there will be a pop-up window on iTunes saying "There is a problem with the iPhone 'iPhone' that requires it to be updated or restored". You may choose "Update" or "Restore".

    Restore or Update via iTunes

  2. If you choose "Update", iTunes will continue to update your device. This could save settings and content on your device.

  3. If you click the "Restore" button, it may erase all settings and content. And users have reported different results after the restoring. Some of them have their device updated to iOS 10 while others say that it brings the device to iOS 9.3.5.

iTunes is a fix for many of the iOS 10 bricked iPhone/iPad, but there are still some users find iTunes not helping with problem. Apple has published a statement to explaining the problem:

"We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability. The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help."

Although it is said that the problem has been solved, you are recommended to perform an iOS 10 update to your iPhone or iPad via iTunes. Here is the detailed guide of how to safely update your iPhone. And if you prefer a OTA update, you might want to wait and see till more information about this update problem is released. 

There is another method to fix your bricked iDevice via FonePaw iOS System Recovery, which works on bothe Win and Mac computer.


1. Launch FonePaw iOS System Recovery.

2. Connect the bricked iPhone/iPad to software.

3. Select and confirm device model.

4. Download firmware package and repair device to normal.

Fix Bricked Phone

1. To avoid any data loss, please make a full back up of your iPhone/iPad before upgrading your device to iOS 10.
2. With the release of iOS 11 in WWDC 2017, you may want to update your iPhone/iPad to the newest version. The methods above can work for the bricked iPhone after iOS 11 update.


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