1. I got a note: "downloading recovery package failed" on the screen, how comes?
Once you meet with the notice like "downloading recovery package failed", please check your network connection and make sure that the network is stable. If you have confirmed all network setting is OK, here suggest you to try again. Once it still shows you the same error message, please submit your log file/feedback to let us know what's wrong with you!
2. I cannot find my phone model in the list. Can I continue to use the program?
3. Can Broken Android Data Extraction recover the deleted data on broken Android devices?
4. I have put the device into download mode, but nothing changes on the program, How comes?