When we are trying to restore or update iPhone/iPad from iTunes backup, sometimes we will get a popup saying that "The iPhone could not be restored. An unknown error occurred (3194)." If you see the message, install the latest version of iTunes and try to update or restore again. If this doesn't help, follow the steps below to fix iTunes 3194 error.
Don't Miss: Fix iPad/iPhone Error 9
Note: This guide could also be useful to fix the following errors in addition to Error 3194:
This device isn't eligible for the requested build
- How to Fix iPhone 3194 Error with Hosts
- Check Network Connection on your Mac or PC
- Restore or Update iPhone without iTunes
Error 3194 often happens when iTunes on your computer cannot connect to Apple's software update server. This is usually caused by unsigned or expired firmware used during an iOS upgrae and restores, or network connection problem on a computer.
The first method you can use is to change hosts file on your computer to make sure that iTunes can communicate with Apple's update server. The following are specific steps.
STEP 1 Make sure that iTunes is stopped on your computer (Widows/Mac).
STEP 2 Open host files on your computer:
For Windows PC: c:\windows\system32\drivers\etc\hosts
For Mac: open Terminal, type this command and press Return: sudo nano /private/etc/hosts/etc/hosts
STEP 3 Open hosts file with administrator rights.
STEP 4 Copy "220.127.116.11 gs.apple.com" into the last line of the Hosts file.Then, "Save" the file.
STEP 5 Connect iPhone to PC via USB cable and open iTunes.
STEP 6 Put the iPhone/iPad/iPod into DFU mode by turning the phone off and then holding down the Home and Power button for 10 seconds, then release the Power button but hold onto the Home button until iTunes tells you that the device is now in recovery mode.
STEP 7 In recovery mode, you can restore iPhone. Hoever, restore iPhone will erase all data on your iPhone, so make sure you've ever backed up iPhone with iTunes or iCloud.
STEP 8 Once your iOS update is finished, go back to the hosts file and remove the "18.104.22.168 gs.apple.com" line again so that iTunes can properly update as usual. This is an essential step otherwise you may encounter future errors when trying to update or install iOS versions.
What If You Still Get Error 3194 or Another iTunes Error?
If after adding "22.214.171.124 gs.apple.com" to hosts file, iTunes error 3194 still shows up or a new iTunes error appears, you go back and add the "#" and a space ("# ") in front of the gs.apple.com entry. By adding "#", you void the gs.apple.com IP line. For example, if you see the line: 126.96.36.199 gs.apple.com. Add "#" to turn it into:
Then save the hosts file and restart your computer. After the restart, restore or update your iPhone, iPad, iPod Touch with iTunes as usual.
Besides changing the hosts files to fix the error 3194, you can also stop error 3194 by adjust network settings on your computer.
Make sure your computer can connect to Internet. If not, restart your computer and modem or contact your network provider.
If you are using a wireless router, try to use an Ethernet cable to connect your computer with modem.
Temporarily uninstall your security software on your computer.
If none of above methods can fix the unknown error 3194, you may use iOS System Recovery to restore or update iPhone without iTunes
FonePaw iOS System Recovery is designed to fix various iPhone problems, iPhone get stuck at white Apple screen, DFU Mode, black screen; iPhone/iPad/iPod Touch is disabled or locked, etc. The program can restore and update iPhone, iPad, iPod Touch. So if you cannot restore iPhone with iTunes, you can use iOS System Recovery as an alternative.
STEP 1 After installing the program and connecting iPhone to computer, open iOS System Recovery.
STEP 2 If the program can recognize your phone, please check the info on the screen and continue. What's more, it is in need to select the correct phone model to download the firmware and your device model is on your iPhone's back side.
STEP 3 When the firmware is downloaded successfully with stable network, the program will handle you case with repairing.
STEP 4 As the progressing bar goes to the ending, the screen will show you a sentence: Repair completed. Now, your phone may reboot but it will return to normal state.
After that, iTunes 3194 error while updating to iOS 11 will be fixed on your own. If you are not very clear what to do, you'd better turn to the experts for help. Please share this post to your friend if you think that it is useful.