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Fixes for iCloud Back Up Now Greyed Out

By Emily Watson, Friday, September 22, 2017

Apple has provided iOS users with two ways to back up iPhone/iPad/iPod. That being said, they are iTunes backup and iCloud backup. Since iCloud backup is auto-encrypted and can be directly performed on iOS devices, it becomes a more popular backup method. However, some have reported that they found "Back Up Now" greyed out in iCloud settings. Let's check out a real case here:

Don’t Miss Out:

"I was gonna do a regular backup for my iPhone 6s Plus via iCloud, but I found the 'Back Up Now' button is greyed out somehow. Why? How can I fix this issue? Please help!"

- By David posted on Apple Support

Solutions: How to Fix iCloud Back Up Now Greyed Out on iPhone/iPad?

iCloud Back Up Now Grayed out issue might be caused by a network issue or a temporary system glitch. If you're not able to back up your iPhone/iPad via iCloud due to such a problem, you might try out the following solutions to get it solved.

Solution 1: Hard reboot your iDevice. Press down the "Wake/Sleep" and "Home" buttons until your iPhone shuts down. Then, restart the device via the long press on the "Wake/Sleep" button.

Solution 2: Check out whether it's a network problem via switching between Wi-Fi network and mobile internet. If still greyed out, please toggle on and then off Airplane Mode to see whether it works.

Solution 3: Reset network settings. You might as well try resetting network settings via "Settings" > "General" > "Reset" > "Reset Network Settings" and confirm the operation.

Solution 4: Make sure that the phone storage and iCloud storage are still enough. Navigate to "Settings" > "General" > " Storage & iCloud Usage". Then, make sure that the available phone storage is more than 100MB and you have enough iCloud storage for backup. Or, you can change the storage plan of iCloud storage.

Solution 5: Make sure that your iPhone/iPad is updated to the latest version of operating system. Bugs in the previous version of iOS will be resolved in the latest one. Please go to "Settings" > "Software Update" and see whether there is an update available.

Solution 6: Log out and back in your iCloud account. The issue also might result from the failure of getting touch with iCloud service, so you should go to "Settings" > "iCloud" > "Sign Out". Wait a while and then sign back in your Apple ID.

Solution 7: Factory reset. This should be the last resort for you because this way would erase all your content on iOS devices. Therefore, please think over before you leap.

iCloud Issue

Alternative: Another Way to Freely Back Up Your iPhone/iPad

If the problem remains unsolved, perhaps you should try other ways to back up your iPhone. Actually, you can use iTunes to back up data instead, but iTunes doesn't allow users to preview data in backup files. Therefore, another best alternative is using FonePaw iOS Data Backup & Restore. This authentic and user-friendly software is able to:

  • Encrypt the backup

  • Selectively back up desired data

  • Restore data to another iDevice

  • Restore Contacts & Notes back to iPhone/iPad

  • Include types of data like Photos, App Photos, App Videos, App Audio, Messages & Attachments, Contacts, Call History, Voicemail, WhatsApp & Attachments, Notes & Attachments, Calendar, Reminders, Safari History, Safari Bookmarks, Voice Memos, App Document.


It's free to do a backup via following steps:

Step 1. Install iOS Data Backup & Restore

Please click on the button above and install the software on your Windows computer. Then, go to "More tools" and select "iOS Data Backup & Restore". And, use USB cable to connect your iPhone with the software. Please keep connected during the whole process.

Step 2. Start Backing Up

Now, there are two options on the screen - "iOS Data Backup" and "iOS Data Restore". Please choose the former one.

Begin to Backup

Then, you should select between "Standard backup" and "Encrypted backup". The difference between the two is whether or not it's encrypted. If you want to do backup encryption, please set up a rememberable password and click "Start" to proceed.

Set Password

Now, you'll be asked to select some desired data. Please check the box before the data you want to transfer and click "Next". Then, choose a target location to back up your data.

Choose Data

The process will be complete according to the size of data being backed up. When the process completes, a window will pop up showing you "Congratulations! You have backed up successfully".

Backup is done

Please try the above methods to fix the iCloud 'Back Up Now' option grayed out problem. Also, FonePaw iPhone Data Recovery is able to restore your backup to the computer with ease. Please enjoy!


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