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iPhone/iPad Power Button Cannot Work, How to Fix?

By Carrie Murray, Friday, Feb. 10, 2017

iPhone/iPad power button, or the sleep/wake button as many people call it, is not as frequently used as home button. But once the button can not work, it disturbs you as much as a unresponsive home button does.

There is little you can do about a broken power button, so does Apple. (Apple actually suggests that we should press and hold the power button to reboot the iPhone/iPad to fix th non-working power button. It is ridiculous. How can I reboot an iPhone when my power button doesn't respond at all?)

However, it doesn't mean that your iPhone/iPad is useless with sleep/wake button not working. You can still turn off iPhone/iPad, lock screen, capture screenshot without power button. AssistiveTouch is the fix for broken power button.

iPhone Power Button

Replace Broken Power Button with AssistiveTouch

AssistiveTouch is a feature that allows iOS users to control their devices with virtual buttons. With AssistiveTouch enabled, you can live without power button.

Open "Settings" on your iPhone/iPad, go to "General" > "Accessibility" > "AssistiveTouch". Toggle on the button and a floating virtual button will appear on the screen.

AssistiveTouch Replace Physical Button

Tap on the AssistiveTouch button, you can find lock screen, screenshot options that enable you to do things when power button is not working.

How to Lock Screen When Power Button Not Working

We usually lock and even unlock screen by pressing the power button, that's reason why the button is also called sleep/wake button. Now the lock button is not working, use virtual button on AssistiveTouch menu instead.

  • Tap on AssistiveTouch on the screen;

  • Tap "Device" > "Lock Screen";

  • The iPhone or iPad will be locked.

AssistiveTouch Lock Screen Button

Also you can enable Auto-Lock feature on "Settings", which also make it possible to lock screen with broken sleep/wake button.

Go to "Settings" > "General" > "Auto-Lock". Set the iPhone/iPad to automatically lock screen after 30 seconds - 5 minutes when the device is not in use.

Set Auto-Lock on iPhone/iPad

Tip: on iOS 10, go to "settings" > "Display & Brightness" > "Auto-Lock".

How to Turn iPhone/iPad on/off with Broken Sleep/Wake Button

To power off iPhone/iPad with broken power button, tap AssistiveTouch > "Device" and long press "Lock Screen" until the "slide to power off" bar comes up.

To turn on iPhone/iPad without sleep/wake button, you need to connect your device to a charger or PC/Mac using USB cable. The screen will immediately light up when the device is connected. If the device is in low battery, it would take a while for the device to power on.

How to Take Screenshot Without iPhone/iPad Power Button

AssistiveTouch also allows you to take screenshot of iPhone/iPad with non-working power button.

Go to AssistiveTouch menu, tap "Device" > "More" > "Screenshot" to take a screenshot of the current screen. And don't worry, the screenshot won't have the AssistiveTouch icon on it.

Take Screenshot Without Power Button

With power button not working, it seems like that you should have stuck with AssistiveTouch. On the bright side, AssistiveTouch can give you more convenience other than just replacing the non-working power button. You can quickly access Siri, Notification Center, Control Center, use custom gestures with AssistiveTouch. Learn more about the use of AssistiveTouch.


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