Tips to Fix iPhone Black Screen of Death

By Carrie Murray, Friday, November 20, 2016

Case 1: "My iPhone 7 Plus screen went black and won't turn on after it was dropped. But the phone still works cause it still rings when somebody call. How to fix the iPhone black screen of death?"

Case 2: "My iPhone 6 screen turns black randomly. After waiting for some time, I pressed the Power button and it turned on but then went black again."

Solution: iPhone goes black when the phone comes across a critical system error which can cause the system to shut down. Since the iPhone or iPad screen is unresponsive and black like the phone is dead, the black screen error is also called iPhone black screen of death or iPad black screen of death. Below are some solutions to fix iPhone 4/5s/5c/6/6s/6 Plus/7/7/Plus/8/X stuck on black screen.

Solution 1: Hard Reset to Get Rid of iPhone Black Screen

When your iPhone/iPad screen is black and unresponsive, you can hard reset the iPhone to troubleshoot black screen.

Step 1 Press and hold the "Sleep/Wake" and the "Home" key for about ten seconds.

Step 2 Wait until the Apple logo appears on the screen.

Step 3 After the iPhone is rebooted, it should get rid of the black screen of death.

iPhone Recovery Mode

To force restart an iPhone 7/7 Plus in dark screen, press and hold Sleep/Wake + Volume Down keys.

If it is an iPhone 8/X that goes black, press and release the Volume Up button, then press Volume Down button and release, finally press and hold the Sleep/Wake button until the iPhone boots up.


  • If the slider occurs, slide it to turn it off and then restart the phone again.

  • If the phone battery is empty, you can connect your device to a power.

If iPhone keeps blacking out after the hard reset, please try to fix the iPhone 5/6/7/8/X black screen of death with solution 2.

Solution 2: Fix Black Screen by Restoring iPhone to Factory Settings

The solution uses iTunes to fix iPhone/iPad screen that died and turns black. But you should be aware that all your data on the iOS device will be erased after restoring with iTunes.

Step 1 Install the latest version iTunes on your computer. Launch the program. Then connect your iPhone on black screen to the computer with a USB cable that came with it.

iPhone Connect iTunes

Step 2 In some cases, the iTunes will detect that your iPhone is in recovery mode and show the below window. If iTunes couldn't recognize your iPhone, hold the power button + the home button on iPhone until the following message pops up.

iTunes Restore

Step 3 Click Restore to restore the iPhone to factory settings. If you have an iTunes backup, the iTunes will prompt you to restore the backup to get back data.

Step 4 The iPhone will turn on.

However, the iTunes solution doesn't work for some users. When trying to fix black screen with iTunes, some users get a new problem: iPhone is stuck in recovery mode and iTunes throws error 9, error 4013, etc. Luckily, there is another solution for iPhone black screen of death.

Solution 3: Fix iPhone Black Screen with iOS System Recovery

FonePaw iOS System Recovery can replace iTunes to fix iOS system issues, including black screen of death, iPhone stuck in recovery mode. Better than iTunes, the program can fix iPhone black screen without erasing data on your device. It works on all models of iPhone and iPad.

Now download the program on your PC/Mac and fix your iPhone/iPad that goes black in a few clicks.

Windows Version DownloadMac Version Download

Step 1. Open FonePaw iOS System Recovery

Click the installation file to install FonePaw iOS System Recovery on your computer. Then run the program after the installation. Next, connect your iPhone/iPad in black screen to the computer with a USB cable.

Step 2. Detect the Plug-in iDevice

The program will check the iPhone and recognize that it is in black screen of death. Click the "Start" button to go on.

Detect the iPhone

Step 3. Enable iPhone into Recovery Mode

In this step, you need to put your device into recovery mode, which can fix black screen without erasing data. Just follow the instruction of the program to put your iPhone 7/7 Plus or other iDevice into recovery mode.

iPhone Recovery Mode

Step 4. Download Firmware for Fixing

In this step, the FonePaw program will detect your phone model and the iOS version. If it fails to do that, you can manually select them for your device. Then check the "Repair" button.

Download Firmware Package

Step 5. Fix iPhone Black Screen of Death

The download is completed. Your iPhone is being repaired now. Wait for a few minutes. Your iPhone should turn on and get out of black screen.

Repairing Device

Note that after repairing, situations below will occur:

1) iOS will update to the latest version after restoring.

2) Unlock network will be re-locked.

3) The device will be restored to non-jailbroken after restoring.

Solution 4: Get iPhone Screen Repair Service

If your iPhone screen turns black after screen replacement or after the phone has been dropped/ water-damaged, the black screen of death is probably caused by hardware damage, especially when the iPhone screen is black but the phone is still on.

If you fail to fix iPhone black screen with the above methods or iPhone screen went black but the phone still works, you should get iPhone screen repair service from the local store. If your iPhone is still under warranty or under AppleCare plan, take the phone to local Apple store to get help.


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