iPhone Screen Is Black and Won't Turn on, How to Fix?

author Carrie Murray
date Tuesday, October 12, 2021

Here are four ways to recover your iPhone from black screen and won’t turn on problem: hard reset your iPhone, fix via FonePaw iOS System Recovery, restore your iPhone in iTunes, and get iPhone screen repair service.

iPhone black screen is a commonly seen problem that you cannot turn on the device. Here are two different cases that the iPhone screen goes black.

Case 1: "My iPhone 7 Plus screen goes black and won't turn on after it was dropped. Though the screen is black but the phone is on because it still rings when somebody call. How to fix iPhone black screen of death?"

Case 2: "My iPhone X screen goes black randomly. After waiting for some time, I pressed the Power button and it turned on but then went black again."

iPhone screen goes black when the phone comes across a critical system error which can cause the system to shut down. Since the iPhone or iPad screen is unresponsive and black like the phone is dead, the black screen error is also called iPhone black screen of death or iPad black screen of death. Below are 4 solutions to fix 6/6s/7/8, iPhone X/11/12/13 stuck on black screen.

Page Contents

iPhone Black Screen

Why Is Screen Black on My iPhone 6/7/8/X/11/12/13?

There are mainly two kinds of reasons why your iPhone screen is black and won't turn on. Firstly, your iPhone could have black screen of death because of a hardware problem, for example, your phone screen is broken or damaged after the device is dropped or water damaged.

Also, the iPhone black screen of death could be caused by a software problem, for example, a software crash can freeze your iPhone screen and make it turn black.

If black screen of death on your iPhone is a result of hardware damage, you should take the phone to Apple Store. But if it is software-related, here are 4 solutions to fix black screen on iPhone 6/7/8/X/11/12/13 in iOS 15 or earlier.

tips Tips:
  • Apart from iPhone software and hardware problems, the iPhone black screen of death may also be caused by drained battery or a crashed app. Remember to have a check beforehand. If that’s the case, just charge your iPhone or remove the app.

Solution 1: Hard Reset to Fix iPhone Black Screen of Death

When your iPhone/iPad has a black screen and unresponsive, you can hard reset the iPhone to troubleshoot black screen.

According to your iPhone model, the method of hard reset differs.

Hard Reset iPhone 8/X/11/12/13 in Black Screen

Step 1 Press and quickly release Volume Up button.

Step 2 Press and quickly release Volume Down button.

Step 3 Press and hold the Sleep/Wake button (also called side button) until the Apple logo appears on the screen.

Step 4 After the iPhone reboots, it should get rid of the black screen of death.

Hard Reset iPhone 7/7 Plus in Black Screen

Step 1 Press and hold Sleep/Wake + Volume Down keys.

Step 2 Wait until the Apple logo appears on the screen.

Hard Reset iPhone 6/6s (or Earlier iPhone Model) in Black Screen

Step 1 Press and hold the Sleep/Wake and the Home key for about ten seconds.

Step 2 Wait until the iPhone reboots.

iPhone 6 Hard Reset

tips Tips:
  • If the power-off slider occurs, slide it to turn the iPhone off and then restart the phone again.

If the iPhone keeps blacking out after the hard reset, keep reading to fix the iPhone 6/7/8/X/11/12/13 black screen of death with solution 2.

Solution 2: Fix iPhone Black Screen of Death Without Erasing Data

This solution is to fix the iPhone black screen of death using third-party iOS system recovery software. Because the way using iTunes (Solution 3) to recover your iPhone black screen will clear your data, this way is more recommended if you want to fix it simply and without data loss.

FonePaw iOS System Recovery is an iOS system recovery program that can replace iTunes to fix iOS system issues, including iPhone black screen of death, iPhone stuck in recovery mode, Apple logo, unresponsive iPhone.

The program can fix iPhone black screen without erasing data on your device. It works on iPhone 5/5s/5c, iPhone 6/6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X/XS/XR/11/12/13 in black screen, and is compatible with the latest iOS 15 system.

Now download the program on your PC/Mac and fix your iPhone/iPad that goes black in a few clicks.

Step 1. Open FonePaw iOS System Recovery

Click the installation file to install FonePaw iOS System Recovery on your computer. Then run the program after the installation. Click Start.

Detect iPhone Black Screen

Step 2. Connect iPhone in Black Screen to PC

Next, connect iPhone in black screen to PC via USB cable. The program will detect your device. If your iPhone can be detected, please choose "Free Quick Fix" to repair your phone. If you cannot select such mode, move on to the next.

Free Quick Fix

iOS System Recovery software offers Standard Mode and Advanced Mode to fix the dead iPhone. Select Standard Mode if you don't want to lose data.

Standard Mode or Advanced Mode

Step 3. Enable iPhone into Recovery Mode

In this step, you need to put your device into recovery mode, just follow the instruction of the program to put your iPhone 6/7/8/X/11/12/13 or other iDevice into recovery mode.

Put iPhone in Recovery Mode

Step 4. Download Firmware

In this step, the FonePaw program will detect your phone model and the iOS version. If it fails to do that, you can manually select them for your device. Then check the "Repair" button.

Download Firmware Package

Step 5. Fix iPhone Black Screen of Death

The download is completed. Your iPhone is being repaired now. Wait for a few minutes. Your iPhone should turn on and get out of black screen.

Repairing Device

Note that after repairing, situations below will occur:

  • iOS will update to the latest version after restoring.

  • Unlock network will be re-locked.

  • The device will be restored to non-jailbroken after restoring.

Solution 3: Restore iPhone to Fix iPhone 6/7/8/X/11/12/13 Black Screen

The solution uses iTunes to fix iPhone/iPad that has black screen and won't turn on. But you should be aware that all your data on the iOS device will be erased after restoring the iPhone with iTunes.

Step 1 Install the latest version iTunes on your computer. Launch the program. Then connect black screen iPhone to the computer with a USB cable that came with it.

iPhone Recovery Mode Display

Step 2 In some cases, iTunes will detect that your iPhone is in recovery mode and show the above window.

If iTunes couldn't recognize your iPhone, you can enter your iPhone into the recovery mode manually. Do the same way as when you try to hard reset your iPhone (Solution 1) and wait until the following message pops up.

Restore iPhone

Step 3 Click Restore to restore the iPhone to factory settings. If you have an iTunes backup, the iTunes will prompt you to restore the backup to get back data.

Step 4 The iPhone will turn on and get out of the black screen of death.

However, the iTunes solution doesn't work for some users. When trying to fix black screen with iTunes, some users get a new problem: iPhone is stuck in recovery mode, iTunes couldn't recognize your iPhone and throws error 9, error 4013, etc. One way is to fix in DFU mode, but because it’s relatively complex, using a way without iTunes (Solution 2) is more recommended to have a try.

Solution 4: Get iPhone Screen Repair Service

If your iPhone screen turns black after screen replacement or after the phone has been dropped/ water-damaged, the black screen of death is probably caused by hardware damage, especially when the iPhone screen is black but the phone is still on.

If you fail to fix iPhone black screen with the above methods or iPhone screen went black but the phone still works, you should get iPhone screen repair service from the local store. If your iPhone is still under warranty or under AppleCare plan, take the phone to local Apple store to get help.

That’s all about the fixes on iPhone black screen of death and won’t turn on problem. Hope these methods can help you.

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