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iPhone Screen Is Black And Won't Turn on, How to Fix?

By Carrie Murray, Thursday, May 31, 2018

Updated on Sunday, September 29, 2019

iPhone black screen is a commonly seen problem that you cannot turn on the device. Here are two different cases that iPhone screen goes black.

Case 1: "My iPhone 7 Plus screen goes black and won't turn on after it was dropped. Though the screen is black but the phone is on cause it still rings when somebody call. How to fix iPhone black screen of death?"

Case 2: "My iPhone X screen goes black randomly. After waiting for some time, I pressed the Power button and it turned on but then went black again."

iPhone screen goes black when the phone comes across a critical system error which can cause the system to shut down. Since the iPhone or iPad screen is unresponsive and black like the phone is dead, the black screen error is also called iPhone black screen of death or iPad black screen of death. Below are 4 solutions to fix iPhone 5s/5c/6/6s/6 Plus/7/7/Plus/8/X/11 stuck on black screen.

iPhone Black Screen of Death

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iPhone X/8 Won't Turn on - Here's the Real Fix!

Why Is Screen Black on My iPhone 6/7/8/X/11?

There are mainly two kinds of reasons why your iPhone screen is black and won't turn on. Firstly, your iPhone could have black screen of death because of a hardware problem, for example, your phone screen is broken or damaged after the device is dropped or water damaged.

Also, the iPhone black screen of death could be caused by a software problem, for example, a software crash can freeze your iPhone screen and make it turn black.

If black screen of death on your iPhone is a result of hardware damage, you should take the phone to Apple Store. But if it is software-related, here are 4 solutions to fix black screen on iPhone 5/6/7/8/X in iOS 11.4 or earlier.

Solution 1: Hard Reset to Fix iPhone Black Screen of Death

When your iPhone/iPad has a black screen and unresponsive, you can hard reset the iPhone to troubleshoot black screen.

Step 1 Press and hold the "Sleep/Wake" and the "Home" key for about ten seconds.

Step 2 Wait until the Apple logo appears on the screen.

Step 3 After the iPhone reboots, it should get rid of the black screen of death.

iPhone Recovery Mode

Reset iPhone in Black Screen Without Home Button

Since iPhone 7/8/X has no home button, to reset iPhone 7/8/X/11 with a black screen, you should use different buttons.

  • To force restart an iPhone 7/7 Plus in dark screen, press and hold Sleep/Wake + Volume Down keys.

  • If it is an iPhone 8/X that goes black, press and release the Volume Up button, then press Volume Down button and release, finally press and hold the Sleep/Wake button until the iPhone boots up.


  • If the slider occurs, slide it to turn it off and then restart the phone again.

  • If the phone battery is empty, the iPhone screen is black because it runs out o battery. Therefore, connect your device to power.

If the iPhone keeps blacking out after the hard reset, keep reading to fix the iPhone 5/6/7/8/X black screen of death with solution 2.

Solution 2: Restore iPhone to Fix iPhone 6/7/8/X/11 Black Screen

The solution uses iTunes to fix iPhone/iPad that has black screen and won't turn on. But you should be aware that all your data on the iOS device will be erased after restoring the iPhone with iTunes.

Step 1 Install the latest version iTunes on your computer. Launch the program. Then connect black screen iPhone to the computer with a USB cable that came with it.

iPhone Connect iTunes

Step 2 In some cases, iTunes will detect that your iPhone is in recovery mode and show the below window. If iTunes couldn't recognize your iPhone, hold the power button + the home button on iPhone until the following message pops up.

iTunes Restore

Step 3 Click Restore to restore the iPhone to factory settings. If you have an iTunes backup, the iTunes will prompt you to restore the backup to get back data.

Step 4 The iPhone will turn on and get out of the black screen of death.

However, the iTunes solution doesn't work for some users. When trying to fix black screen with iTunes, some users get a new problem: iPhone is stuck in recovery mode, iTunes couldn't recognize your iPhone and throws error 9, error 4013, etc. Luckily, there is another solution for iPhone black screen of death without iTunes.

Solution 3: Fix iPhone Black Screen of Death Without iTunes

FonePaw iOS System Recovery can replace iTunes to fix iOS system issues, including iPhone black screen of death, iPhone stuck in recovery mode, Apple logo, unresponsive iPhone. 

Better than iTunes, the program can fix iPhone black screen without erasing data on your device. It works on iPhone 5/5s/5c, iPhone 6/6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X/XS/XR/11 in black screen.

Now download the program on your PC/Mac and fix your iPhone/iPad that goes black in a few clicks.


Step 1. Open FonePaw iOS System Recovery

Click the installation file to install FonePaw iOS System Recovery on your computer. Then run the program after the installation. Click Start.

Detect iPhone Black Screen

Step 2. Connect iPhone in Black Screen to PC

Next connect iPhone in black screen to PC via USB cable. The program will identify that the iPhone cannot turn on and offers Standard Mode and Advanced Mode to fix the dead iPhone. Select Standard Mode if you don't want to lose data. 

Standard Mode or Advanced Mode

Step 3. Enable iPhone into Recovery Mode

In this step, you need to put your device into recovery mode, just follow the instruction of the program to put your iPhone 11, XS, XR or other iDevice into recovery mode.

Put iPhone in Recovery Mode

Step 4. Download Firmware

In this step, the FonePaw program will detect your phone model and the iOS version. If it fails to do that, you can manually select them for your device. Then check the "Repair" button.

Download Firmware Package

Step 5. Fix iPhone Black Screen of Death

The download is completed. Your iPhone is being repaired now. Wait for a few minutes. Your iPhone should turn on and get out of black screen.

Repairing Device

Note that after repairing, situations below will occur:

  • iOS will update to the latest version after restoring.

  • Unlock network will be re-locked.

  • The device will be restored to non-jailbroken after restoring.

Solution 4: Get iPhone Screen Repair Service

If your iPhone screen turns black after screen replacement or after the phone has been dropped/ water-damaged, the black screen of death is probably caused by hardware damage, especially when the iPhone screen is black but the phone is still on.

If you fail to fix iPhone black screen with the above methods or iPhone screen went black but the phone still works, you should get iPhone screen repair service from the local store. If your iPhone is still under warranty or under AppleCare plan, take the phone to local Apple store to get help.

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