Step 1: Connect your Samsung device

Launch FonePaw for Android software and connect your Samsung to PC firstly. When the screen asks you to enable debugging on the pop-up, you will see there is an option for you to enter Broken Android Data Extraction page. The homepage also offers entrance to get into this function.

Step 2: Select a Suitable Case

Read the guide on the screen and select which one is suitable for your case. For broken screen, black screen, unresponsive screen, or screen cannot be touched/tapped, click "Start" button.

Note: Once the system is crashed on the phone/tablet, click "Fix Device" to get it restored.

If you tick "Start" before, you will be asked to select the device name and phone model. Then read the disclaimer and confirm to go ahead.

Step 3: Enter Download Mode

The program will lead you to put your device into download mode in steps. Follow it and wait for the process of downloading package and repairing. As the repairing completes, it will scan your device's contents automatically.

Step 4: Recover Data on Damaged Phone

After scanning, all data on your damaged phone/tablet will be listed so you can preview them and choose certain files to recover with hitting "Recover" button. In addition, it is possible to copy them to another device if necessary.