Recovery & Repair
Data Transfer

How to Back up Data from a Broken Galaxy

author Carrie Murray
date Monday, May 22, 2017

Before throwing away your broken Samsung Galaxy phone, you may want to make a backup of the data on the phone. But if the Galaxy phone is screen-broken, unresponsive, locked or black screen, you are unable to perform a backup without a professional data recovery tool.

FonePaw Broken Android Data Extraction (opens new window), the tool that we introduce here, is a professional data recovery tool for broken Galaxy S6/S5/S4/Note 5/Note 4/Note 3. With the tool, you can:

  • Easily back up photos, messages, contacts, videos, etc. from broken Samsung device to PC;
  • Recover data from screen-broken device without USB debugging.

Follow steps to recover data from broke Galaxy phone and back up them to your Windows PC.

(Galaxy S6/S5/S4/Note 5/Note 4/Note 3 is bricked? One click to unbrick your Galaxy phone (opens new window)with Broken Android Data Extraction. )

Step 1. Download & Install Data Recovery Tool on PC

Click the download button to below to download Broken Android Data Extraction to your Windows PC. After installing, open the program and choose Broken Android Data Extraction.

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Step 2. Connect Broken Galaxy S6/S5/S4/Note 5/4/3 to PC

With a USB cable, connect your broken Galaxy phone to the PC. The program also supports Galaxy tablet: Tab Pro 10.1.

Step 3. Select Start

Click Start to recover data from the connected Galaxy device. Click Fix Device only when you need to unbrick your device.

Choose Broken Android Data Extraction

Step 4. Choose Device Name & Model

Now you need to select the name and model number of your Galaxy device. Then click Confirm. If you don't know the information of your phone, click question mark and the program will show you how to find the information.

Select Device Name and Model

Note: It is important that you have selected the right device name and model. Otherwise, you are unable to recover your data.

Step 5. Put Broken Device in Download Mode

Click Start and follow the instruction on the program to put your broken Galaxy device in Download mode. You don't need to touch the screen but just press several buttons.

Enter Download Mode

Step 6. Scanning Data from Broken Galaxy

Once your phone is in Download mode, the program will quickly detect the phone, then begin to download package and scan out data on the phone. Wait patiently for the scanning to complete.

Wait for Scanning

Note: Please make sure that your phone is connected to PC during the scanning process.

Step 7. Recover & Back up Data to PC

Once the scanning is done, you can view data on your broken Android phone: photos, videos, contacts, videos, messages, documents and more. Select those you need in the future and click Recover to make a backup on your PC.

Recover Data From Broken Galaxy

Now you can view the backup of your broken Galaxy phone on Windows PC.

Backup of Broken Galaxy

As you can see, your data from the broken Galaxy phone have been organized in different folders by file types.

  • Media files (photos, videos, audio) will be arranged according to their formats.
  • Messages/WhatsApp messages will be stored in HTML/CSV format;
  • Contacts will be in VCF/HTML/CSV format.

You might have lost a phone, but all your data are safe on PC with this helpful data recovery tool -FonePaw Broken Android Data Extraction (opens new window).